Frequently Asked Questions
The Studio
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We focus on brand identity, creative direction, packaging, websites, campaigns, art direction, and design collateral. We’re are also open to à la carte design requests and custom projects.
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We build systems that hold together across touchpoints. We approach each project by identifying the core problem and shaping design-led solutions. Our work prioritizes human connection, using storytelling to bridge the brand and its audience.
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Based in Kuala Lumpur with global remote teams.
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Yes. We work remotely with clients from anywhere, managing projects via online meetings and collaboration tools.
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Yes. We can help coordinate printing and recommend production options.
The Process
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Start by sending us an inquiry with a short introduction to your brand, what you need help with, your timeline. A hello will do too.
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Just you and a vision.
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Yes. Besides our rate card, each project is quoted based on scope, deliverables, timeline, and requirements.
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Timelines depend on project scope. Logo projects typically take 2–4 weeks; websites and larger systems require more time and are scheduled based on complexity and deliverables.
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For logos, we show at least two directions. For larger projects, we create up to two visual directions after the concept is approved. For websites and illustration, we don’t give multiple options up front; we work through sketches, wireframes, and feedback rounds.
The Payment Terms
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A nonrefundable deposit is required before work begins. The rest is paid in installments at milestones and upon final delivery.
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Yes. We also accept service trades combined with cash payment if the brand and collaboration feel aligned with us.